What can you do if you wish to make a complaint about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at Haydock Finance Ltd, Challenge House, Challenge Way, Greenbank Business Park, Blackburn, BB1 5QB telephoning us 01254 685858, or emailing us at info@haydockfinance.co.uk

You have the right to refer any unresolved complaint to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR

Web: www.financial-ombudsman.org.uk

Telephone: 02079 641 000

Email: complaint.info@financialombudsman.org.uk

Fax: 020 7964 1001