Complaints

Why Choose Haydock Finance?

Forward-thinking
Traditional values underpin all we do
Dedicated broker support & dedicated underwriter
Fast turnaround – decisions in minutes not days
Vast industry knowledge
We find a way to finance your deal
Experts in ‘story-book’ deals

What can you do if you wish to make a complaint about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at Haydock Finance Ltd, Challenge House, Challenge Way, Greenbank Business Park, Blackburn, BB1 5QB telephoning us 01254 685858, or emailing us at info@haydockfinance.co.uk

You have the right to refer any unresolved complaint to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR

Web: www.financial-ombudsman.org.uk

Telephone: 02079 641 000

Email: complaint.info@financialombudsman.org.uk

Fax: 020 7964 1001

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Haydock Finance Ltd is authorised and regulated by the Financial Conduct Authority FRN 722545 in respect of its consumer credit regulated activities. Haydock Finance Ltd is also a credit broker and may introduce you to a carefully selected panel of lenders for which service we may receive a fee.

Haydock Asset Finance Ltd is authorised and regulated by the Financial Conduct Authority FRN 722396 in respect of its consumer credit regulated activities. Haydock Asset Finance Ltd is also a credit broker and may introduce you to a carefully selected panel of lenders for which service we may receive a fee.

Haydock is a patron member of the National Association of Commercial Finance Brokers (NACFB) and a member of the Finance & Leasing Association (FLA).